OUR COMPANY

COS is a lead company in the outsourcing of BPO and contact center services at a global level. We provide solutions oriented towards the optimization of customer service quality to different countries in the world such as: Japan, China, Philippines, Thailand and others, offering the best service in more than 8 languages. Based on international quaility standards, we manage telecommunication projects guaranteeing the design and implementation of all strategies within the service process.

COMPANY FRAMEWORK

Colombian Outsourcing Solutions

MISSION

We offer Contact Center and BPO (Business Process Outsourcing) services, implementing different communication and interaction tools with the purpose of giving essential solutions when requested by our clients, counting on ideal, competent and dependable personnel, while being backed up by the use of appropriate technology to get the job done correctly.

VISION

By 2018, we strive to be the lead company in Business Process Outsourcing (BPO) services and also be recognized as one of the best Contact Centers in Colombia through the use of ideal technology and human resources.

CORPORATE VALUES

In COS, we count with ethical aspects
that make up our corporate framework, further streghthening
our company work team. These values are the engine that allows us to continue
being the best we can be in what we do. Our corporate values center on the following.

Responsibility

Counting with the ability of being able to
meet our client and company’s needs.

Confidence

Reservation of existing information and
elements of the company.

Quality

Optimization and good management
of our processes through the services we offer.

ADVANTAGES

OUR LOCATIONS