Gold Award in the 6th National Award for Industry Excellence in Customer Interactions

The National Award for Industry Excellence in interactions with Clients seeks to recognize, stimulate and publicly reward companies that with the implementation of innovative initiatives manage to build better business practices within the framework of strategic, operational, technological and human resource management in favor of a memorable customer experience. Within the Best Technological Contribution category, projects for improvement in technology administration, optimization and implementation were evaluated, which have had a direct impact on customer satisfaction and perception, and a positive impact on the company’s results. The award was given to COS for its excellent implementation for outbound campaigns with significant improvements at all levels of the operation.