OUR SERVICES

cos-consulting

Contact Center

 

Our experience in contact services with millions of users allows us to recognize how to simplify, secure and make the process profitable. We use technological and multi-channel tools to efficiently reach our clients, maintaining security and privacy standards in accordance with the regulations of each territory. At COS, we are committed to creating intelligent interactions by performing automated prioritization and routing through the identification of emotions that need immediate attention. 

AREAS OF APPLICATION

Customer Service

Survey Implementation

General Information Line

Data Updating

Multi-channel

Loyalty Building

Customer Journey Design

Help Desk

SPECIALIZED HEALTH SERVICES

Our special services are focused on the accompaniment of cases related to COVID 19 and General Services of Health providers.

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