OUR SERVICES
Specialized Health Services
COVID 19
The COVID-19 has marked a new reality for the whole world, therefore, effective and agile crisis management has encouraged companies to transform their strategy involving friendly end-user systems and easy and functional remote access. At COS, we have developed and implemented modular services that are adapted to each phase and to the service chain according to each type of institution with participation in the management of the pandemic. Our processes include both solutions related to PRASS (Testing, Tracing and Sustainable Selective Isolation) and the vaccination program deployed by the government of each country.
Follow-up services and customer service:
Direct line for users and / or patients
Basic services and / or emergency medical response
Risk identification, classification and analysis
Real-time information transfer
Isolation monitoring
Positive-COVID-19 patient follow-up
Scheduling and monitoring of face-to-face and / or virtual appointments
Logistics and suppliers’ payment management
Support services in the management of vaccination by phases:
Updating patient data for phasing
Geo referencing patient with the nearest health supplier
Scheduling and confirmation of appointments
Informed consents
Follow-up for second doses
Health status monitoring
General Health Care
The health sector is a segment that requires particular attention due to the nature of the services involved. The challenges of health care are varied due to factors such as volume, accuracy, processing speed, administrative costs and regulatory compliance impact customer satisfaction. Therefore, at COS we implement automated medical case processing strategies that support collection management and processing of patient claims data, which help us process claims in record time under excellent quality standards. Some of the services available to our local and international clients include:
Medical claims management
Health software
Frontdesk services (authorization and eligibility)
Billing and analysis of medical claims
Indexing and coding of medical cases
Medical transcription
Coordination of basic medical services
